Privacy Policy

• 1 Overview

  1. 1. Protecting your information and maintaining your privacy are of the utmost importance to CoverCard.
• 2. 2. This Privacy Policy describes how CoverCard Pty Limited (ACN 603 419 343) (CoverCard, we, us, or our) collect, store and use personal information about users and potential users of CoverCard’s services (you or your), including users of the website under the domain name www.CoverCard.com.au or www.CoverCard.co (together and separately the Site).

• 3. 3. This Privacy Policy contains important information about:

• 1. 1. 3.1 What personally identifiable information of yours we collect;
     2. 3.2 How the information is used;
     3. 3.3 With whom the information may be shared;
     4. 3.4 How you can access and change your account information;
     5. 3.5 What security procedures are in place to protect the loss, misuse or alteration of the information we collect; and
     6. 3.6 How to contact us.

• 4. 4. If you have any questions or concerns regarding this Privacy Policy, you should contact CoverCard using the contact details set out in the ‘Questions and Comments’ section below.

• 2 What personal information we collect

  1. 1. Registration. The name, email address and other contact details of users wishing to register as a Worker or Employer are collected at the time of registration. In the case of Employers who wish to purchase services from us, credit card information may be collected if purchases are made on the Site.
• 2. 2. Profile information. Profile information is compiled by us when a Worker submits their information. The Worker will need to manually submit information about their qualifications, inductions, skills, education and employment history. We recommend that Workers carefully check the details and quality of the CoverCard and profile created.

• 3. 3. Information about Worker contacts. Workers may invite other individuals to join CoverCard using the Site’s infrastructure and communication facilities by entering their name and/or email address where indicated on the Site. Workers may also link their Facebook or LinkedIn accounts to their CoverCard account in order to share information and invitations with their Facebook friends and LinkedIn connections. The invited person may then join CoverCard and establish an account.
• 4. 4. Information about other third parties. If you provide any personal information about a third party to us (e.g. in a Worker’s resume), you must tell the third party:

• 1. 1. 4.1 why you are providing the third party’s personal information to us; and
     2. 4.2 that he/she can contact us for further information about the personal information we have received (see ‘Questions or Comments’ below).
• 5. 5. You must not provide us with information about a third party who objects to you providing it.

• 4 Cookies & log files.

  1. 1. The Site uses cookies to track sessions. Cookies are small text files that we transfer to a user’s hard drive through their web browser to enable our systems to recognise their browser and to provide a more seamless browsing experience. Cookies may also be used to record non-personal information such as the date, time or duration of the user’s visit, or the pages accessed, for website administration, statistical and maintenance purposes.
• 2. 2. Any such information will be aggregated and not linked to particular individuals. Please note that some parts of the Site may not function fully for users that disallow cookies.

• 5 How your personal information is used

  1. 1. The Site is designed to reduce the time and effort it takes to find new employment opportunities by allowing those users, who register as a Worker, to manage, present and share their qualifications, experience and other professional details. This includes applying for jobs or Talent Pools that are listed by Employers, by using their CoverCard account. The Site is also provided to assist users to network with other users in order to make contacts to assist them in their professional development. For Employers the Site is designed to reduce the time and effort to find new employees by the listing of jobs or Talent Pool opportunities and rapid filtering based on Worker provided qualification, licence and other information.
• 2. 2. The general purposes for which we may collect and hold your personal information are:

• 1. 1. 2.1 to identify you;
     2. 2.2 to provide you with the service you have requested and to manage and administer the service to you on an ongoing basis;
     3. 2.3 to allow other users, including Workers and Employers, to review your professional profile and contact you;
     4. 2.4 to allow users, including Workers and Employers, to communicate with each other using the Site’s online communication facilities, via communication facilities provided by Facebook and LinkedIn, or via any other means such as email or phone.
• 3. 3. We may communicate with users by sending them electronic messages (including in the form of an email or SMS). Users may also communicate with other users via the Site’s online communication facilities, by connecting their Facebook or LinkedIn accounts, or via any other means such as email or phone. We may from time to time ask Workers to update their profile / resume information by submitting updated information or resumes.
• 4. 4. We may also send news to users about new features and updates to the Site.

• 5. 5. We comply with the Spam Act 2003 (Cth) and allow users to unsubscribe from receiving commercial electronic messages from us at any time. Unsubscribing in this manner will not end transmission of service-related emails, such as email alerts.

• 6. 6. If you do not provide the information that we require, we will not be able to provide our services to you.
• 7. 7. Who do we share your personal information with
• 1. 1. Workers to Employers. If a Worker applies for a job listed on the Site or joins a Talent Pool we may provide the name, contact details (including phone number and/or email address), and professional profile of the Worker to the relevant Employer to allow the Employer to assess the suitability of the Worker for employment opportunities.
• 2. 2. To third parties. We may partner with other service providers in order to offer products and services that we think you may be interested in. These services will be marketed to you via the Site and by email. If these services are to be marketed by email we may provide these third party partners with your email address. Should this happen you will have the option to opt out of third party communications.

• 3. 3. Communications between users. Your personal information may be provided to other users, including Workers and Employers, who have accepted your invitation to communicate with them directly using the Site’s communication facilities or through connected Facebook or LinkedIn accounts. Many emails you initiate through the Site, for example an invitation sent to a non-user, will list your name in the subject line of the message. Emails you initiate may also provide aggregate information about your network of contacts (for instance how many people are in your network), but will never list the names of the people to whom you are directly connected.

• 4. 4. Other communications that you initiate through the Site, like a request for a contact, will list your name as the initiator but will not include your personal contact information. Your contact information will only be shared with others if you choose to disclose that information.

• 5. 5. To third party users when using public communication facilities. If you use one of the Site’s public communication facilities you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages.

• 6. 6. We are not responsible for the personal information you choose to submit in these public forums. These forums may be hosted by us or by one of our third party service providers.

7. 7. Other sharing and use. We may also use and share information: with our related bodies corporate; with our suppliers on condition that they only use it for the purpose of providing services (such as information technology, legal or accounting services) to us; with the suppliers of goods and/or services that we think may be of interest to you; in connection with an acquisition or potential acquisition of an interest in CoverCard; to the extent that we are required or authorised by law to do so; and for administrative purposes including research, planning, service development, security and risk management.

8 How to access and change your account information

1. 1. If you have an account with us you can access and change your account information through logging into your account.

2. 2. You may seek access to any other personal information we hold about you by emailing us at admin@covercard.com.au.

9 Security

1. 1. We take reasonable steps to protect any personal information that we hold from misuse and loss, and from unauthorised access, modification and disclosure.

2. 2. We maintain physical security, such as locks and security systems, over our electronic data stores and premises. It also maintains computer and network security, for example firewalls (security measures for the Internet), and other security measures, such as identification codes and passwords, to control access to computer systems.

3. 3. In order to secure your personal information, all communications between you and the Site are protected through secure socket layer (SSL) encryption. Credit Card details are also secured using 128 bit encryption.

4. 4. If you are a registered user, such as a Worker or Employer, you are responsible for maintaining the confidentiality and security of your login and password details. We recommend that you change your password periodically. You must not provide your login or password detail to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately by emailing admin@covercard.com.au, but in any event you should change your password immediately via the Site.

5. 5. We are not responsible if someone else accesses your account through registration or password information they have obtained from you.

10 Questions or comments

1. 1. If you have any questions regarding this Privacy Policy or would like more information about the way we manage personal information, or if you wish to make a complaint about how we have handled personal information about you, please email us at admin@covercard.com.au

2. 2. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at http://www.oaic.gov.au

11 Third party websites

1. 1. The Site may, from time to time, contain links to the websites of other organisations which may be of interest to users. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy policies.

12 Changes to the Privacy Policy

1. 1. We may update this Privacy Policy at any time. Please periodically review the Privacy Policy for any changes. In the event there are significant changes in the way we treat your personal information, we will send a notice to the primary email address specified in your Worker or Employer account or by displaying it prominently in areas of the Site.